THE IMPACT OF WORLD-CLASS MANUFACTURING PRACTICES ON SMALL MANUFACTURERS - by
David K. Johnson

Cause and Effect Diagrams

Cause and effect diagrams, also known as fishbone diagrams, are a practical tool used to identify the causes responsible for a process’s lack of performance. Often used while brainstorming, this tool can help track down the source of a system’s problems.

Continuous Improvement Teams

Continuous improvement teams are one of the most important components to a successful quality management program. Quality improvement techniques are most effective when applied in a team setting. By using teams, multiple perspectives are available about complex problems, which are often unsolvable by a single individual. In a team setting, each of the members brings with them a piece of the puzzle allowing for the puzzle to be put together revealing a clearer picture of the problem.

Successful implementation of continuous improvement teams requires a certain kind of company philosophy and culture. Unfortunately common U.S. management practices often conflict with the company philosophy and culture required for a successful quality management program. Deming’s 14 points outlines the required philosophy and culture needed for continuous improvement.

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Copyright © 2005. David K. Johnson. All Rights Reserved.